I have been very impressed with the service I have received from Anthony Brown and his team at Chantries Independent Estate Agents. I had been intending to move for several years. During this time they were always ready to advise me on valuation and marketing, and never pressured me to go ahead before I was ready. It always felt like a collaboration, that we were working together on the project. When I decided to move, they handled the sale of my house impeccably: an excellent brochure; effective marketing; a specified day for viewing that was very well attended and that Chantries handled so that I did not need to be present; and, most importantly, an accurate valuation, which meant an immediate offer at the asking price; then smoothly managing the entire process up to completion which involved solving intricate timing questions with other parties. The fact that they are local â€“ and have been so for many years â€“ has proved to be a real advantage and I have appreciated our friendly and relaxed relationship.
Mr Macdonald, Guildford
I recently sold my house through Chantries Independent Estate Agents. I found them to be honest and professional with a friendly approach, and crucially they had their 'finger on the button' when it came to that phase of ensuring all parties, including relevant solicitors were up to speed to enable the sale to be completed within the desired time frame. Highly recommend their service! Thank you Chantries!
Having sold and bought through Chantries i can thoroughly recommend their friendly, understanding and pro active approach. All the staff we dealt with showed a genuine interest in us as individuals and were on hand and available at all times to ensure our move went smoothly. At all times they gave us accurate honest advice which resulted in our move going smoothly. Being an indÃ©pendant estate agent gives them the advantage of good local knowledge and a real understanding of the local property market.
Graham B, Merrow
Buying and selling houses is a very emotionally demanding affair for everyone, but especially for elderly people like us. We did dread it but we also knew that if was "now or never". The family home has become too large and too empty, the garden too big and not easily manageable. We decided that we wanted to downsize to a house with charme, a small south facing garden and in walking distance of town. And we found one, marketed by Chantries. We couldn't have been luckier. From the first viewing, Anthony Brown has been the most professional, helpful, courteous and caring estate agent we could have wished for. He has maintained throughout the so important communication between us and the seller, our respective solicitors and the rest of the chain's agents at all times with professionalism and a touch of humour. Whether for a house sale or purchase, we wholeheartedly recommend you to Chantries: you will be in very good hands.
David and Enrica Mottley
I have recently sold my property via Chantries Estate Agents who were very professional and competent in their dealings. I had advertised my property with a second National well known agency although Chantries brought three times the number of applicants around and with that brought several offers to the table. After some negotiations we achieved a very sensible price only slightly under what I had originally hoped for. The sale went without issues and both Anthony and Chris were fantastic in keeping me in touch and met my expectations on all accounts. I have used Chantries before and I will use them again in the future. They are a good team and work well together.
I cannot praise this estate agent more highly. Anthony Brown and his team were exceptional in the service they gave me from start to finish. I havenâ€™t experienced from any other estate agent used previously, such a high level of ongoing care, commitment and communication throughout the whole of the selling process. Anthony Brown had his finger on the pulse from the first to the last, with endless energy and perseverance. He worked like a trojan to keep everything and everyone on track and all with diplomatic charm and good humour. He is a very good people person and nothing was too much trouble for him to sort out, help with or advise on. Chantries is a breath of fresh air. A top class, high quality independent.
Chantries have been a pleasure to deal with from start to finish. Having initially approached four agents, I was immediately impressed by Chantriesâ€™ professional, calm and measured approach and their clear justification of the sale price and approach to marketing my property. Matt and Anthony have dealt with the sale at different stages of the process and both have been courteous and personable throughout, towards me and other parties involved, going â€˜above and beyondâ€™ in an effort to speed the process along. Their effective marketing strategy secured early offers and communication has been excellent at all stages. I have absolutely no hesitation in recommending them
Jane G, Watford Close
After meeting with several Estate Agents to sell our property we chose Chantries. This was an excellent choice. At our first meeting with Anthony & Chris we felt at ease and didnâ€™t feel pressured into using Chantries for the sale of the property. Chantries were at all times professional and helpful. We dealt with both Anthony and Matt during the sale of the property and both kept us informed at all times of how things were progressing without us having to chase them. Communication was very important to us and we werenâ€™t let down. We would have no hesitation in recommending Anthony and his team to other and we would definitely use Chantries again.
R & J Phillips
I have been impresssed with the service I received from Chantries from start to finish. Sometimes you wonder these days why you need an agent when you could advertise online for a fraction of the cost. Chantries' service answers this question. Their active and imaginative marketing strategy helped us get 4% above the guide price, which these days is a lot of money. Their diligence in pushing through the transaction post-offer was a huge reassurance in view of the usual glitches. Selling a house always takes someone to be there to knock heads together at the right time, and Chantries do this diligently, drawing on their knowledge of how brokers, borrowers, lawyers and the rest do things. All of these advantages were reinforced by the fact that we dealt with one member of staff throughout, who always knew exactly where things were up to.
D Hirsch - Litchfield Way
Chantries managed the separate sale of both our former homes in Guildford over a 6 month period in 2015. The team were always available for updates and managed all the viewings in a professional and discreet manner. Completing 2 sales inevitable led to ups and downs along the way but these were always managed with right levels of seriousness and humour to smooth the way. We were delighted with the overall service and are very happy to recommend Chantries.
Peter Clark - Hopkin Close
Chantries has done a wonderful job selling our property. They managed to secure an offer at asking price within 2 weeks of our property going on the market. We dealt primarily with Matt and we canâ€™t thank him enough for staying patient and professional among all the stress and anxiety a sale can cause. On top of selling our property they found us the home that we were looking for in the local area. Things were never over-sold to us and they never promised something that they couldnâ€™t deliver. Moving home was a big event for us and because of Chantries it turned into a success. We recommend their services to anyone looking to market their property.
Filip & Maria - Maori Road, Guildford
I would always trust and recommend Chantries after my recent experience with their exemplary service. They were honest, respectful and attentive from beginning to end and Anthony Brown consistently went above and beyond in every way to help me whilst I was moving under very difficult circumstances. His sensitivity to my situation was greatly appreciated and I would always return to Chantries for any future property dealings!
We have absolutely no hesitation in recommending Anthony and the team at Chantries, who recently acted as both buying and selling agent for us. Having bought our property through Anthony a decade or so ago and been impressed with his service, we were delighted to instruct him on our house sale. From the outset, Chantries stood out from the local competition, impressing with their personal approach, professionalism, local knowledge and honesty. Our house particulars were beautifully produced, and viewings always conducted by the same members of the team who knew the house well. Viewings were always followed up quickly and feedback was always honest and constructive. Anthony was equally professional and honest when it came to negotiating terms on our purchase. His ability to stay on top of the whole sale/purchase process and to keep up regular communication with all parties throughout the period leading to exchange and completion is a real strength. As a result, any issues that cropped up were dealt with quickly and without fuss. He had a wealth of local contacts that we were able to draw upon at various points in the transaction. What can often be a stressful process was alleviated by his good humour and enthusiasm. He, and indeed everyone at Chantries, has been an absolute pleasure to deal with. Thank you very much!
Mr & Mrs E, Wonersh
I just wanted to say, I have dealt with many estate agents since 2006 and to date Chantries are heads & shoulders above the rest. You are incredibly efficient, clear and caring, sadly, all of which many estate agents lack. Am so pleased to have experienced your service & restored my faith in estate agents. Again, my sincere thanks.
I cannot fault the service provided by Chantries and can honestly say that there was no comparison between Chantries and several other agents I have experience of. Matt is an absolute credit to them. I found him to be completely straightforward and professional at all times, whilst at the same time being approachable and understanding. The house I was selling was a little bit â€˜nicheâ€™ (in a good way!), and Matt pitched it just right and was genuinely enthusiastic. I was also impressed by the teamâ€™s communication, as I was kept informed at all times without ever having to â€˜chaseâ€™, and guided through any points I needed clarification on. A mention also for the photographer, Tom, who put a huge amount of thought and effort into getting it just right and helping to produce a brochure which was a cut above. Genuinely, a big thank you to everyone there.
Chantries instantly spotted the best and most marketable features of the property and were (we think justifiably) very enthusiastic about its sales prospects. They also gave us tips on how to present the house at its very best and published outstandingly good photos. They suggested a good but realistic price whereas other agents have put properties in this road on the market at senselessly high prices and then have had to publish almost immediate price reductions. Chantries introduced only carefully selected house-hunters who were serious purchasers so we were not inconvenienced by Sunday strollers. Of those who viewed the property 50% wanted to buy and those able to progress quickly made offers within a whisker of the asking price. Interestingly, Chantries did all the showing with ourselves, the vendors, nowhere in the area. This approach was very successful. Their experience, courtesy and efficiency mean that we feel we can recommend them with complete confidence.
N Richardson - Bramley
When you get great professionals who know their chosen subject, a commitment to great service and excellent personalities throughout the business you have a company worth investigating. We found Chantries to be exceptional on all counts and they delivered to our challenging timings with a fuss free sale. The whole experience has been enjoyableâ€¦not something you would expect from a house sale. Thank you, Gareth and Jo!
Mr and Mrs Gumbley - Merrow
Having successfully bought and sold through Chantries in the past, they were naturally the agent of choice when it came to selling Chantries Retreat. They delivered once again. During a tough time in the market, Chris remained positive about the sale and gave excellent honest and constructive advice along the way. Too often agents say what they think clients want to hear instead of the truth which just gets in the way of a successful sale, it is here Chantries have a refreshingly professional approach which pays dividends. The level of service was above and beyond and Chris was always happy to speak outside of office hours and on weekends off! Thatâ€™s the benefit of dealing with a director of an independent rather than a salesman at a large corporate agency! I could not recommend Chantries highly enough and look forward to dealing with them in the future.
Paul and Carrie - Guildford
Chantries acted for us as both the buying and selling agent. Anthony and his colleagues gave us excellent support in getting our house onto the market, negotiating the sale of our property and dealing with the issues which arose during the sale. Throughout the process we were very pleased with the personal, professional and good humoured service he provided. We would not have any hesitation in recommending Chantries to others.
Mr and Mrs Morris, Curling Vale
I was delighted with the service I received from Chantries. Our negotiations became fairly complex, requiring a few imaginative twists and turns along the way. Chantries remained supportive and attentive throughout, and ultimately delivered a more than satisfactory conclusion for all involved.
P Curtis, West Meads
Dearest Anthony and colleagues at Chantries. I feel compelled to write and thank you most sincerely for the fantastic service you afforded both Gaynor and myself, during the recent sale of our property. We found you ever the professional, handling difficult matters sensitively in what was a very stressful sale, we found you a very calming influence in a very troubled time. We would have no hesitation in recommending you to others considering selling their homes, and wish Chantries every success, you thoroughly deserve it.
Mr M Alexander, Compton
Dear Anthony Many thanks for being totally committed to selling our property in such a short period of time, enabling us to purchase our wonderful new home. The professionalism shown by you and the rest of your staff was outstanding and would definitely recommend Chantries in the future.
Mr and Mrs C Pott, Merrow
You have been fantastic Chris, thank you so much for your advice and guidance throughout the process. From start to finish you have been great, you have held our hand throughout the process and given us your honest opinion which has not only been refreshing but very welcome throughout what is usually a stressful process. I will definitely come to you first when I look to buy or sell in future and will highly recommend you to friends, family and colleagues. Thanks again
Miss C Alexander
Chantries acted as both buying and selling agent for us so we got to see them operate from both sides of the deal. They are a very professional outfit, small but with a depth of experience and understanding of the local property market that adds real value to the process. They are modern in their use of the latest technology for marketing but have a deeper, possibly more traditional, understanding of how to manage the subsequent negotiation than is typical of other agencies. The benefit of their careful guidance should not be underestimated. In our case we ended up with a fairly complex transaction involving renting between selling and buying and a delayed completion on the purchase. At one stage marrying a buyer in a rush and a seller who was not ready to move immediately looked impossible but Chantries were patient and creative and eventually helped us to find a way for all parties to get what they wanted. I would not hesitate in recommending Chantries to anyone buying or selling in Guildford, Woking and the surrounding area.â€
Dr N Clarke, Guildford
Having known Anthony for many years this is our first experience of Chantries Estate Agents. Moving house is particularly stressful but Anthony and his team always seemed to be able put our minds at rest on whatever issues emerged, and clearly they are well coordinated. His knowledge of the local market while handling the transaction proved invaluable to us throughout the buying and selling process. We would unhesitatingly recommend them to anyone considering buying or selling their property in this area.
Mr and Mrs A Abdullah, Guildford
We would highly recommend Chantries to anyone wanting to buy, sell or rent their home. Everyone at the office was so helpful and nothing was too much trouble, their professionalism and work ethic really impressed us. Anthony always accompanied the viewings and gave prompt feedback every time. He is very knowledgeable about the local market and guided us through the sale and onward purchase, making the process as stress free as possible!
Mr and Mrs A Anderson, Merrow
Right from the first telephone conversation to arrange a valuation to the final completion date we can honestly say that all the team at Chantries were nothing but professional and extremely helpful. They gave us valuable advice and market appraisal which made our sale a stress free experience. We have bought and sold quite a few properties and used several agents in the past but Chantries have been by far the best agent to date and we would highly recommend them to anyone looking for an estate agent. They successfully found our buyer after only 3 weeks and being an independent agent, they offer a personal relationship and service which we think is important. Well done Chantries and keep doing what you do! A big thank you to Chris, and all the team.
Mr and Mrs A Tingle, Bramley
A big Thank You to everybody at Chantries for their professionalism and support during a rather difficult time. Selling our house was due to the economic climate, not an easy task yet everybody remained very positive and committed. Being one of the smaller agencies I feel that the team at Chantries is able to build up excellent relationships with its clients, getting to know them and their needs and wishes which results in very appropriate viewings and property suggestions. Their impressive calmness, commitment and negotiation skills led to successfully overcoming hurdles and issues in order to get the deal done. I can wholeheartedly recommend Chantries to sellers and buyers alike!
Mr and Mrs C Kaiser, Worplesdon
Chantries dealt with our recent sale and subsequent purchase. From preparing and presenting details of our property, through to personally coming to wish us well on the day of our move, Chantries acted with exemplary care and professionalism. Telephone queries on both sale and purchase were always returned, appointments to view confirmed with ourselves and accompanied by Chantries even when we were at home. When going away, any doubts we had about leaving keys were unnecessary. Our key holder was advised if a viewing was going to take place and the house was left securely locked and alarmed. Feedback from all viewings was reported back to us. We would have no hesitation in recommending Chantries to anyone looking to sell or buy a property, and would certainly appoint them as our Agents should we move again.
Mr and Mrs D Humphrey, Guildford
Chantries found a buyer very quickly and acted professionally to keep the buyers on board for a 10 month period whilst we found the house we wanted. The wait was worth it for all of us.
Mr and Mrs D Knapp, Seale
Our experience of dealing with the Chantries team was as good as one could hope for. Their local knowledge and contacts are second to none. Throughout our transaction, Chantries were key to keeping all parties on side, and making sure continual progress was made towards completion, whether that be liaising with solicitors, talking to the local authority, recommending quality surveyors or sharing helpful advice based on years of experience. Communication by telephone, text, email and face to face - taking action or responding to messages - was always pleasingly swift. The Chantries team provided a great service from start to finish, and I would recommend them to others without reservation.
Mr and Mrs Dewar, Guildford
Chantries were recommended to us by two people and they didnâ€™t disappoint. We only made progress with our sale once we instructed Anthony and the team. They provided a very personal service. They were friendly and helpful at all times and treated us as real people rather than just another sale. The photographs that were taken by the professional photographer that they engaged really made a difference too.
Mr and Mrs Dodd, Shalford
Just a quick note to say thank you for the professional way you handled the sale of our property in Abbotswood, Guildford. Both you and Chris took your time to equate a realistic price to bring the property to market. This, coupled with your website and brochures ensured that our house gained high exposure in the market place. Your Administrator Fiona worked effectively and diligently in the background, tying all the loose ends together, which transpired into a hassle free sale. Even in these difficult and challenging financial times, your valuation proved to be spot on, which brought in a steady stream of potential buyers. Eventually two offers were made, a price was agreed and our house and home of the last 24 years was sold. Yes, Chantries are a relatively new firm of estate agents, but their quality and professional marketing recently won them a prestigious business award and justifiably so! To anyone who is thinking of selling their property, I would highly recommend the Chantries experience, built around and underpinned by a very experienced business team.
Mr and Mrs F McAllister, Guildford
The whole experience was exceptional. The most important criteria for us was the feedback following each potential buyer, at no time did we feel excluded from the sale of our house. Chantries are a Happy Reliable Team and in our opinion the very best Estate Agents in Guildford.
Mr and Mrs J James, Guildford
We'd tried several other agents over the past couple of years and when we decided to market our house again we looked around carefully for the right agent. We saw a flyer advertising Chantries and after reading the testimonials (one of which was from someone we knew) we decided to give them a try. From that very first meeting we knew we'd made the right decision. Three prospective purchasers viewed in the first week and two of them offered. While I'd never call moving exactly stress free we did feel completely confident that Chantries were acting in our best interest. The whole team was very supportive and efficient and kept us informed from first meeting to successful sale and conclusion. If only all estate agents were the same! They deserve their success and we would wholeheartedly recommend them however large or small your property is. They certainly have our thanks.
John and Noeleen Scrider, Chilworth
Chantries have extremely good local knowledge and are highly professional. Chris and Anthony listened to our needs and provided us with a tailored, efficient and personable service. We sold our house with Chantries quickly and smoothly and we would highly recommend them.
Mr and Mrs J Witney, Guildford
Sky high valuations may impress some but we wanted something different â€“ realism in an uncertain market. We especially hoped for honesty and integrity. Anthony and Chris did not disappoint. From the outset it was clear they knew their market, backing up suggestions with logic and reasoned argument and most importantly dispensing sound advice to us when serious negotiations were under way. We highly recommend their service to you.
Mr and Mrs Kaelsson, Shere
After five years living in Guildford, the pitter patter of little feet demanded a larger garden and with that, a move from a centrally located townhouse with some unique features and dating to the time of Henry XIII. We knew it would present a valuation challenge and selected three local estate agents to give advice. We knew of Chris from his time before Chantries and were already familiar with his capable and professional approach. At their initial visit, it seemed a natural pairing with Anthony and together they impressed us with their local knowledge and attention to detail. After some deliberations they came back to us with a sensible valuation and a detailed plan for marketing the property and the sort of people they thought it might attract. The photographs were very well done by a professional photographer and the description perfectly worded and suitably brief. Throughout the selling process, the whole team from Chantries were incredibly helpful and when our purchase fell through and we were left without a house to buy for a couple of weeks, Anthony went the extra mile to manage what was quite a delicate situation with our buyers. I hope Mrs Brown did not mind him fielding emails on his Blackberry late into the evenings and weekends. Very impressed.
Mr and Mrs Lamb, Guildford
Chantries Estate did great job selling our home in Guildford. We would certainly recommend Chantries to anyone who needs a real estate. Thank you Anthony for all your hard work and effort in selling our home ...we appreciate all you have done.
Oskar and Maria Finnsson
We have now bought and sold family homes through Chantries and have been astounded by their professionalism and the effort they made to ensure the deals have completed smoothly. All too often agents make a sale then neglect the legal process, often resulting in an unhappy outcome, whereas Chantries treat the sale as just as an important part of the process and put in even more work after the initial sale to ensure deals are completed to everyone's satisfaction. Their years of experience, expertise and negotiation skills have resulted in successful completions for us, on both occasions which we're convinced wouldn't have otherwise completed if it hadn't been for the hard work, effort and intelligence of Anthony, Chris and their support team.
Mr and Mrs P Sellwood, Guildford
My biggest regret in selling our house was that we wasted so much time with Surrey's so-called 'elite' estate agents. We only made any progress (resulting in a very happy sale) when we engaged Chantries. Anthony and his team were nothing short of brilliant, we can't speak highly enough of them and all the extra miles they went to make the sale happen.
Mr and Mrs Roberts, Shackleford
We chose Chantries Estate Agents to manage our property for us after they successfully sold a number of properties for us , we wanted a company that listened to our needs, would realistically evaluate the property, screen clients, check credit checks and make the best fit for us. Chantries acted quickly and came through for us on every level including achieving a top market rate for our property. I would highly recommend Chantries for the sale or rental of your property, their enthusiasm, personal and professional attitude is not something you come across very often.
Mr and Mrs Stennet, Guildford
We have been very impressed right from the start with the friendly, honest service Chantries have given us. No empty promises but professional, prompt attention to detail and excellent â€˜solicitor/seller/buyerâ€™ liaising ensured a quick exchange of contracts and offer-to-completion within 3 months of going on the market. In a difficult economic climate, Chantries negotiated a good price for our home and we would, and are, highly recommending Chantries to any future home seller or buyer. Many, many thanks.
Mr and Mrs V Blake, Merrow
We would thoroughly recommend Chantries Estate Agents as they are totally professional, offer a personal service and have extensive knowledge of the local market. Their valuation of our property proved to be accurate and enabled the sale to be confirmed within a week of our deciding to sell. We had valuations from other well known Guildford agents who all significantly undervalued our property and Chantries were able to achieve a 10% higher sale price.
Mr and Mrs Walton, Guildford
I was looking for some people I felt I could trust, who would take on the detailed problems of selling and provide me with good advice. I got honesty, people who knew the market, went that "extra mile" to help me, were efficient and achieved a sale at a very good price.
Mr A Kearse, Burpham
The quality of service we received from Chantries was exceptional. Their approach was extremely open, professional and friendly across the board which made the process as a buyer relatively painless. We are new to the area so their knowledge beyond property such as local amenities, schools and services such as surveyors was very useful indeed. Initial offer to exchange was completed in 4 weeks which was genuinely assisted by the efficiency and commitment from Chantries.
Mr Bird, Guildford
We've both bought and sold homes with The Chantries team and would wholeheartedly recommend them. They are always professional yet personal in their approach. As a buyer, they took time to find out exactly what we were looking for and hence didn't inundate us with properties we wouldn't be interested in. As vendors we found them considered and accurate in their valuation of our home, business-like in their approach to viewings and even resisted our premature suggestions to lower the asking price. They were proved right in their judgement!
Mr Cheng, Guildford
Having marketed our property with various other agents with no success, we asked Chantries to take it on. A buyer was found quickly and through what was, at times, a tense period of negotiations, Chantries handled these with great tact and diplomacy. Most of all how pleasant it was to deal with normal people with a clear wealth of experience and knowledge. I would certainly recommend Chantries to others.
Mr E W Cimming, Guildford
I have used my fair share of agents over the years and with the larger firms especially, the service rarely comes close to all the hype at the beginning of the process. Chantries on the other hand were like a breath of fresh air! It was at the time hardly what one would consider as a sellerâ€™s market but where other bigger names had failed miserably, Chantries unquestionable local knowledge, professionalism and tenacious creativity finally won the day! They even recommended the services of a very dynamic solicitor and most attentive removal firm who complimented their impeccable service perfectly. Hats off to Chantries I could not recommend Chris and the rest of the team more highly.
Mr G Grant, Guildford
We were very happy with the quick and professional service shown by Chris and his team, the honesty was unusual for an estate agent. We would strongly recommend anybody to use them.
Mr G Smith, Merrow
We were exceedingly pleased with the way that Chantries handled the sale of our house, from the constant contact, their friendly manner and not to mention their sense of humour, they worked in close partnership with us offering exceptional service, depth of expertise and knowledge of the local housing market and the area itself. It was extremely pleasant to find an agent as approachable and trustworthy as Chantries to sell our property but who also concentrated on our needs and objectives at all times. We would highly recommend Chantries to anyone looking to buy or sell a property in the Guildford area.
Mr and Mrs D Garrett, Guildford
I firmly believe that the reason my home was successfully sold is because of the local knowledge and relationship network that the whole Chantries team have in the area. Potential issues were managed with the tact and resourcefulness of a team that knows not only the market, but the community within which it works. Combined with diligence, efficiency and tenacity in following up on the other challenges we encountered along the way, meant that I wouldn't hesitate in recommending Chantries Estate Agents.
Mr M Goodman, Stoke Fields, Guildford
It was a pleasure to deal with Anthony and all the team at Chantries recently; they worked closely with us to ensure a smooth transaction.
Mr J Moore, Wonersh
I wanted to write and let you know how happy we were with the service provided by yourself and by Chantries regarding the sale of Wrens Hill, Chiddingfold. From the outset you were spot on with the valuation and in fact at the point of sale we achieved a higher price than we anticipated. We were also pleased that you were prepared to take on the property on a joint agency basis at a very reasonable commission. You did say during the valuation that you already had clients who would be interested in the property and in fact agreed a sale within a week. Very impressive. All the staff at Chantries were friendly, easy to get along with and were also very professional. Being an Estate Agent myself it was great to find that we had chosen an Agency who knew their market and were good at the job. We would certainly recommend Chantries to anybody we knew who was looking to sell their property.
Neil Chalmers, Chiddingfold
I sold my property through Chantries towards the end of last year. Despite a relatively uncertain market, they managed the sale in a sensitive and unpressured way, without allowing the sale to meander. The presentation of the particulars was high (better than others we've used in the past), and marketing strategies effective. When some minor works were required to our house, as a result of the survey, their contacts in the building trade were reasonably priced, reliable and worked to the right standards to offer re-assurance to all parties. This is all too common but was important to make sure the sale progressed. In addition, I always found the team responsive and accessible - by text, email and phone. I would have no hesitation in recommending them to others.
Mr Newman, Shalford
When considering suitable agents to sell West Chantry on our behalf, we interviewed a number of potential companies to make our selection. From our first meeting, we were impressed with Chris and his teamâ€™s genuine interest in the property and in proposing a suitable marketing plan. At all stages of the viewings, negotiations and ultimate completion we were kept well informed of the position and Chris was proactive in helping us reach a successful completion of the sale of our property. We would highly recommend Chris and his team and if we had a property to sell in the Guildford area, we would certainly use Chantries again.
Mr R Head, Guildford
I can honestly say that Chantries reinvents the role of estate agent, providing not only immaculate & efficient professionalism but also great sensitivity when necessary. I will not hesitate to recommend you & would be happy to work with you again.
Mr McAllum, Compton
When we instructed Chantries we knew straight away we were in safe hands. After using two other agents over a frustrating six months, we were immediately impressed by the professional yet personal service given by the whole team who took us effortlessly from â€˜For Saleâ€™ to â€˜Soldâ€™. We will definitely use Chantries in the future and canâ€™t recommend them highly enough.
J Gardyne, Normandy
We were delighted with the service from Chantries and would be very happy to speak to anyone and give a glowing report of your companyâ€™s effective marketing and sales procedures for both sellers and buyers!
Mr Scott, Godalming
It was a pleasure to deal with Anthony and the team from Chantries. The service offered was professional and personal. Having to sell from a distance, Anthony was able to ease the whole process which made everything so much more straight forward. I was kept up to date with developments and would have no hesitation in recommending them to others
Mrs A Durban
Chantries did everything possible to help me get a good price for my house, which is all about good marketing. In addition to that they offered an excellent service in so many different areas, not only with my own sale, but support and advice in purchasing my next property. Chantries assisted me with legal aspects as well as change of address for utilities etc and it made a great difference to have all this done for me. They were always helpful, interested and provided that other great quality when house moving - an appropriate sense of humour!
Mrs C Laurence, Guildford
Dear Chris, Anthony and team I just wanted to say an enormous thank you for your professional advice, reliable service and continued support, before, during and after our move. I could not have asked for more from you all. Chantries have restored my faith in estate agents to the extent that I would have no hesitatation in recommending your services - in fact I already have and will continue to do so. Over, above and beyond the call of duty, marigolds at the ready, nothing asked for has been too much trouble â€“ thank you. Your recommendations for solicitors, renting agents and other professional people have been invaluable; the whole experience has been a pleasure (well almost!). I wish you all the success for the future you so rightly deserve.
Our purchase of our house through Chantries has been immensely easy, quick and dare I say enjoyable. Chantries have gone well beyond the call of duty and have given us fantastic advice on local builders, and contacts that have helped us move the project in a much quicker way that we had anticipated. Time and time again they had to meet a whole panoply of people to let them into the house before completion to measure up, do surveys, tender documents etc... In addition the team were unfailingly patient and cheerful and were a real pleasure to work with. I would unhesitatingly recommend them to anyone; they have given far more than the average Estate agent; indeed what they offer is, I think, unique in their quality of service.
Mrs Joliffe, Godlaming
I canâ€™t thank you enough for the excellent service Iâ€™ve had from you. Everyone in your firm Iâ€™ve had contact with has been so pleasant and helpful! I will certainly recommend Chantries and wish you all good luck for the future.
Mrs N Johnson, Merrow
I could not find fault in any way with the sheer professionalism and personal attendance that Chantries have given me since they first walked through my door. Not only have they sold my house at the very best price but, because I needed so much help and advice in moving to a new home, Chantries have offered good advice on all the aspects of moving that I never considered, such as house clearance, removal companies, antiques valuations, storage facilities and renting another property. I never knew that moving could be such fun!!
Ms S Parker, Godalming
I had the pleasure of meeting all four of the team over the few months we were working with them and they were all lovely, hugely professional and very dedicated to selling our house. We had one set of flakey buyers and when they fell through efforts were doubled, our house re-marketed and sold again in 6 days. I couldnâ€™t fault them!
Tonya Fitzpatrick, Shalford
Having tried to sell with a single agent for 6 months we decided to ask Chantries to also market our house. We were attracted by their personal yet professional approach and we were not disappointed. They quickly found a suitable buyer and managed the sale very successfully. We would happily use their services again.
Mr & Mrs Whittaker, Guildford
I have been highly delighted with the assistance I have received from Anthony Brown with the sale of my property. From first to last he has attended to every detail, alerting me to all aspects of which I should be aware and efficiently taking the initiative on aspects he was kind enough not to bother me with. His professionalism and expertise have made a potentially stressful transaction very straightforward for me, and I am enormously grateful for that. I recommend him warmly and without hesitation.
Mrs J Blatchly, Merrow
Chris Dean has personally managed the purchase of one house and subsequent sale of 2 houses for us over the past 8 years or so, during which we have always been highly delighted with his honest and efficient professionalism. However I confess it was with some trepidation that we appointed Chantries to sell our house recently as not only were they a relatively new agency, but the house, unlike the others were outside the Guildford area. We had nothing to fear as, thanks to their professional marketing strategy coupled with meticulous execution, our house in Churt was under offer within just over a week! In addition, for the first time in all our dealings over the years we could actually put 'Outstanding Customer Service' and 'Estate Agent' in the same sentence! The unprompted and accurate communications during the sale process were not only a pleasant and welcome surprise but also hugely reassuring. Many thanks to Chris and the team. I wouldn't hesitate to recommend Chantries!
Mrs J Oliver, Runfold
A HUGE thank you to Chris Dean and his team for delivering such an outstanding service in the selling of my house. Chantries certainly set the bench mark very high when it comes to selling your home; nothing is too much trouble and they really do go the extra mile for you. It was so refreshing and comforting to know that you were dealing with a quality Estate Agent whom you could trust to get the job done without any compromise along the way. If you're looking for excellence then look no further - you won't be disappointed.
Mrs J Tumbridge, Guildford
Chantries Independent Estate Agents worked for me on the sale of this property late last year. I went to them because I had bought my property from the same team when they were working elsewhere. I was hugely impressed by Chantriesâ€™ professionalism. It was not an easy time to sell but Chris Dean was tireless in marketing the house, always with unfailing courtesy and patience, attention to detail and seemingly relentless energy. He went above and beyond to answer viewersâ€™ questions even checking out the feasibility and likely cost of a kitchen extension for one interested party. As a result, he secured a buyer very quickly. Chantriesâ€™ local market knowledge is second to none. It is a small and highly committed team. Their size enables them to move fast and means that each one of them knows exactly what is going on at any moment in time. I never had to leave a message and wait for someone in the know to get back to me. I think itâ€™s fair to say that my transaction was completed to the total satisfaction of both parties and based on this experience, I would even consider going to any other agent in future.
Ms S Gault, Guildford
Chantries recently sold my fatherâ€™s house and I wanted to say how pleased I was with the service I received from the agency. I found everyone to be very approachable and helpful but still professional. Anthony always kept me up to date with progress from the production of the excellent brochure, preparation for the Open Day and its outcome, right through to completion of the sale. It seems there was always someone on hand to help with any potential problems! A slight hitch occurred just prior to exchange of contracts and Chantries did everything they could to ensure that completion was on time. Thank you to all at Chantries for a smooth, successful sale.
Mrs Tipping, Guildford
The decision to choose Chantries to manage the sale of my parentâ€™s house proved to be a good one. I wanted to ensure the sale would go through swiftly and efficiently and that is exactly what happened. The house went on the market at the beginning of October and the completion went through in early December â€“ it all took less than 10 weeks! Anthony Brown managed the whole project in a very professional, positive and understanding manner. He was easy to get hold of and made sure that calls were answered and queries sorted out so that everyone involved in the process knew where we were at any given time. I am very happy to recommend Chantries for a house sale or purchase and it was a pleasure to work with Anthony to get the right result for us. We would have no hesitation to contact Anthony again in the future.
Ms V Mitchell, Bramley
Having tried to sell with a single agent for 6 months we decided to ask Chantries to also market our house. We were attracted by their personal yet professional approach and we were not disappointed. They quickly found a suitable buyer and managed the sale very successfully. We would happily use their services again
Mr & Mrs Whittaker
From their initial advice when we were first looking at purchasing the plot, through the construction period and then when they sold the completed house for us, Chantries have been superb. Their guidance on price and the timing of the sale were perfect, resulting in a (relatively!) stress-free transaction. We would thoroughly recommend Anthony and his colleagues at Chantries.
Mr A Westen
We were exceedingly pleased with the way that Chantries handled the sale of our house, from the constant contact, their friendly manner and not to mention their sense of humour, they worked in close partnership with us offering exceptional service, depth of expertise and knowledge of the local housing market and the area itself. It was extremely pleasant to find an agent as approachable and trustworthy as Chantries to sell our property but who also concentrated on our needs and objectives at all times. We would highly recommend Chantries to anyone looking to buy or sell a property in the Guildford area
David & Valerie Garrett
We overlooked Chantries in our initial property search as we perceived their reach and weight in the market as insignificant. How wrong we were. The allure of big brand, high street agents only served to deliver empty promises. Where they failed, Chantries delivered. Their service was absolutely exceptional and there's little doubt that we interacted with the right agent to transact our purchase. The word 'independent' really does count here. We would probably still be searching for a property had it not been for their sharp and diligent work